New York, NY — June 9, 2026 — Aurus Inc., a leading provider of payment orchestration and unified commerce solutions, today announced its partnership with Bite, a self-service kiosk platform designed by people who understand hospitality, where the goal isn’t just faster ordering, but a guest experience that keeps people coming back. At a time when artificial intelligence is becoming a larger part of customer engagement and store operations, Bite enables merchants to move beyond traditional self-service by using AI-powered recommendations to support upsell opportunities, improve order flow, and deliver a more intuitive guest experience. With Aurus integrated into Bite’s kiosk platform, merchants can now pair intelligent self-service ordering with secure, flexible, and scalable payment acceptance across multiple brands and locations.
The partnership comes at a time when restaurant operators are under pressure to do more with less. Rising operating costs, labor constraints, uneven traffic, and changing guest expectations are forcing brands to rethink how they manage the front-of-house experience. For many merchants, the challenge is no longer whether to adopt self-service technology, but how to make it work in a way that improves customer experience, supports store operations, and delivers measurable long-term value.
Self-service kiosks have become an increasingly important part of that strategy. Consumers are showing greater comfort with kiosk ordering, especially when it gives them more control, faster ordering, better customization, and the ability to review orders before payment while freeing staff to focus on the face-to-face service moments that define a brand’s hospitality. For merchants, that creates an opportunity to improve throughput, reduce ordering friction, support labor optimization, and unlock higher revenue opportunities through a more consistent digital ordering flow.
The Aurus–Bite partnership is designed to support that shift by connecting Bite’s self-service kiosk experience with Aurus’ secure, scalable payment infrastructure. Together, the companies help merchants reduce friction between ordering and checkout, creating a smoother experience for guests and a more efficient operating model for brands.
“This partnership is about more than connecting a kiosk to a payment system,” said Anil Raina, Senior VP-Client Relations. “Retailers are investing in self-service because they need faster ordering journeys, AI-driven personalization, stronger payment flexibility, and a clear return on operational change. By partnering with Bite, Aurus is helping brands make that transition with an intelligent payment experience that supports scale, reliability, and long-term business value.”
For retailers, the value goes beyond the initial kiosk deployment. A well-integrated self-service experience can help reduce lines, increase ordering efficiency, and improve guest satisfaction. It can also support stronger ROI by creating more consistent upselling opportunities, improving labor allocation, and helping locations handle peak traffic more effectively.
“Restaurants are evaluating every technology investment more carefully than ever, and kiosks are no exception,” said Brandon Barton, CEO of Bite. “What operators need isn’t just a self-service kiosk solution, it’s a complete experience that removes friction, drives check lift, and actually works at scale, while giving staff the space to focus on the genuine hospitality moments that keep guests coming back. Partnering with Aurus gives Bite customers a payment layer that matches the intelligence of the ordering experience, so brands can deploy with confidence, see a real return on investment, and build a front-of-house that’s better for both the business and the guest.”
As restaurants continue to evaluate the cost and effort of technology conversion, the Aurus–Bite partnership gives merchants a stronger business case for self-service adoption. By improving the customer journey, increasing operational efficiency, and reducing friction at payment, Aurus and Bite are helping brands turn kiosk deployment into a strategic investment with measurable long-term impact.
About Bite
Bite is the leading kiosk ordering software for fast casual, quick-serve, and convenience store brands. Our patented AI technology, Bite Lift, analyzes every transaction in real-time to deliver personalized upsell recommendations—driving a consistent 20%+ increase in average check size. Trusted by innovative brands like Portillo’s, Del Taco, Love’s, and more, Bite combines deep customization with effortless deployment to improve order accuracy, increase throughput, and reduce operational costs. See why leading restaurant and c-store brands choose Bite. Visit getbite.com to learn more.
About Aurus Inc.
Aurus Inc. is a leading provider of payment orchestration and unified commerce solutions for enterprise retailers. With over 25 years of experience, Aurus enables secure, scalable, and flexible payment acceptance across in-store, online, mobile, and self-service channels. Its processor- and device-agnostic platform helps merchants reduce complexity, improve visibility, support multiple payment methods, and maintain greater control over their payment ecosystem.
