Leading Kiosk Technology Provider Deepens Integration with Olo to Deliver Seamless Omnichannel Experiences for Restaurant Brands
We’re excited to announce that Bite has been named an Olo Connect Platinum Partner — Olo’s highest partnership tier. This recognition underscores our commitment to delivering integrated technology solutions that help restaurant brands streamline operations and enhance guest experiences across every ordering channel.
Olo powers the full guest journey—online ordering, payments, delivery, catering, marketing, and more—with a unified platform built for restaurant brands. Through its Platinum Partnership with Olo, we’re strengthening our integration capabilities to create a truly connected kiosk ordering ecosystem for restaurants.
Seamless Integration Across All Channels
Bite’s integration with Olo enables restaurant brands to manage in-store kiosk orders alongside online, mobile, and delivery orders through a single, unified system. This deep integration ensures:
- Real-time menu synchronization across all ordering channels, eliminating discrepancies and ensuring guests always see accurate items, prices, and availability
- Unified order management that routes kiosk orders directly into the restaurant’s existing kitchen display system and POS, reducing manual entry and order errors
- Consistent guest data captured across touchpoints, enabling restaurants to build comprehensive customer profiles and deliver personalized marketing through Olo’s platform
- Streamlined operations with orders from Bite kiosks flowing seamlessly into the same workflow as digital orders, helping staff manage high-volume periods more efficiently
Unified Payment Processing with Olo Pay
Bite’s integration with Olo Pay creates a seamless payment experience across all ordering channels while providing significant operational and financial benefits for restaurant brands:
- Single payment processor for kiosk, online, mobile, and delivery orders, simplifying reconciliation and reducing administrative burden
- Reduced processing costs through Olo Pay’s transparent, competitive pricing structure designed specifically for restaurants
- Enhanced security and compliance with PCI-compliant payment processing across all channels
- Faster settlements with consolidated payment reporting and streamlined cash flow management
- Improved guest experience with consistent payment options and stored payment methods that work across all channels
By leveraging Olo Pay for kiosk transactions, restaurant brands can unify their payment infrastructure, reduce complexity, and gain better visibility into their complete revenue picture across all ordering channels.
Driving Results for Restaurant Brands
The Bite-Olo integration delivers measurable value for restaurant operators:
- Increased revenue: Bite’s AI-powered kiosks drive an average 20% increase in check size through intelligent upselling, while Olo’s platform maximizes digital ordering revenue across all channels
- Operational efficiency: Integrated order flow reduces errors and speeds up service, helping restaurants serve more guests with existing staff
- Enhanced guest experience: Consistent ordering experiences across kiosk, mobile, and web channels create seamless journeys that drive loyalty and repeat visits
- Actionable insights: Combined data from in-store and digital orders provides restaurants with comprehensive analytics to inform menu decisions, marketing strategies, and operational improvements
Supporting Multi-Location Restaurant Brands
For restaurant brands with multiple locations, the Bite-Olo partnership offers enterprise-level capabilities:
- Centralized menu management across all kiosks and digital ordering channels
- Consistent brand experience regardless of how guests choose to order
- Simplified technology stack with fewer integrations to manage
- Scalable infrastructure that grows with the brand
“We’re beyond thrilled to be a Platinum Partner with Olo,” said Brandon Barton, CEO at Bite. “This isn’t just about integration—it’s about pushing boundaries together and unlocking new possibilities for the guests who visit our amazing restaurant brands. This is the key, when you have two companies that are so guest experience focused, restaurants get the competitive edge they need to win in today’s digital-first world.”
“At Olo, we’re committed to building a connected ecosystem that helps restaurant brands deliver exceptional guest experiences at every touchpoint,” said Nolan Decoster, SVP of Partnerships and Business Development at Olo. “Bite’s elevation to Platinum Partner demonstrates their dedication to deep platform integration, and together we’re enabling restaurants to create truly unified digital and in-store ordering experiences.”
About Bite
Bite is the leading intelligent kiosk ordering software for fast casual, quick-serve restaurants and C-stores. Our patented Artificial Intelligence, Bite Lift, analyzes every transaction and makes real-time upsell recommendations that result in 20% higher check averages. Bite’s software is easy to customize the design, simple to manage, and quick to deploy; and since it’s integrated into the existing tech stack, brands can expect increased order accuracy, average check size, throughput, and customer satisfaction. To learn more, visit getbite.com.
About Olo | Hospitality at Scale™
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Over 750 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular.
