It’s a Kristen-and-Brandon summer special! The Simmer checks in on what Brandon dubs “reservation wars 3.0” as the biggest restaurant tech companies in the space — reservations and beyond — choose sides. In this episode we talk DoorDash, SevenRooms, Uber, OpenTable, Toast, Resy, Tock and more. The Simmer will return after Labor Day with more industry guests and insight.
Topic Time Stamp:
2:19: “The most interesting subject in the space of restaurant technology right now is the alignment of enemies.”
7:25: What do all of these tech companies *actually* want?
17:00: Will big tech alignment strategies fill seats at restaurants?
20:34: DoorDash + McDonald’s is an example of how the biggest restaurant tech companies are thinking about their future outside of reservations.
24:25: Given all of this evolution, what’s best for restaurant guests?
29:40: (Wait, are reservations companies still cutting restaurants checks?)
38:12: Brandon makes his prediction: “The dark horse here is the deep pockets of SevenRooms and DoorDash.”
