Maddy Shannon started her career as a Bain consultant before pivoting to the back office at some of the country’s most prestigious restaurants. It’s given her a nuanced perspective on the right balance of tech and hospitality that we appreciate. In this episode, we discuss personalization, good restaurant AI, and the modern point of sale system as the technological heart of a restaurant.
The Simmer Podcast—Maddy Shannon, Head of Product, SpotOn
Brandon is a hospitality tech entrepreneur who has used his experience working in operations at the top hospitality groups (USHG, Patina) to build and scale early stage tech products that help restaurateurs. As employee #4 at Resy, a leading restaurant reservation platform, he built and oversaw the sales and operations departments for the company’s first 3 years. He is currently CEO of Bite, the best in class digital ordering solution for restaurants, leading the company to incredible growth within top QSR brands.
